Educational briefings in touristic facilities promote tourist sustainable behavior and customer loyalty

Marta Meschini, Mariana Machado Toffolo, Erik Caroselli, Silvia Franzellitti, Chiara Marchini, Fiorella Prada, Alessio Boattini, Viviana Brambilla, Grit Martinez, Francesca Prati, Ginevra Allegra Simoncini, Marco Visentin, Valentina Airi, Simone Branchini, Stefano Goffredo