Enhancing sustainable innovation through workplace well-being and digital capability: A systematic literature review toward responsible and cleaner consumption
L Qijun, Ilhaamie Abdul Ghani Azmi, Azah Anir Norman
Abstract
This systematic literature review explores the junction of workplace well-being, digital capacity, and innovation performance in reaction to increasing calls for ethical innovation and sustainable business practices. With specific focus on Asia and China, the review draws on 48 peer-reviewed papers published between 2012 and 2024 to synthesize results across various organizational and geographical settings. Three fundamental theoretical frameworks—Social Exchange Theory, Human Capital Theory, and Digital Transformation—anchor the study. The findings show that workplace well-being—comprising emotional, cognitive, social, and occupational aspects—is a major facilitator of innovative and proactive employee behaviour. At the same time, digital capacity becomes a moderator and a driver, increasing the impact of well-being by means of improved cooperation, autonomy, and knowledge system access. The review reveals, therefore, important mediating and moderating factors—such as organizational environment and technical self-efficacy—that influence the paths to innovation. The results encourage a change from output-driven to value-driven innovation models in line with Environmental, Social, and Governance (ESG) goals and the values of sustainable and responsible consumption. While suggesting future research paths in fields such AI-readiness, hybrid work environments, and regional differences in innovation equality, the study provides useful insights for leaders and legislators trying to balance digital progress with human-centered approaches. In the end, the study provides a strong foundation for creating ethical, inclusive, and sustainable innovation plans in the digital era.