Sequencing and scheduling appointments on multiple servers with stochastic service durations and customer arrivals
Xueqi Wu, Shenghai Zhou
Topics & Concepts
Computer scienceStaffingMathematical optimizationScheduling (production processes)HeuristicInteger (computer science)ServerInteger programmingJob shop schedulingCustomer serviceLinear programmingOperations researchService (business)MathematicsScheduleAlgorithmComputer networkProgramming languageEconomicsOperating systemManagementEconomyHealthcare Operations and Scheduling OptimizationAdvanced Queuing Theory AnalysisSleep and Work-Related Fatigue