Impact of perceived organisational support and workplace incivility on work engagement and creative work involvement: a moderating role of creative self-efficacy
Muhammad Shahnawaz Adil, Kamal Bin Ab Hamid, Muhammad Waqas
Abstract
This paper analyses the impact of perceived organisational support and workplace incivility on work engagement and in turn, on creative work involvement. It also investigates whether creative self-efficacy moderates the positive relationship between work engagement and creative work involvement. Using a survey questionnaire in a non-contrived field study setting, a cross-sectional sample of 212 responses is drawn from a leading courier and logistic service company of Pakistan. Hypotheses are tested using a covariance-based structural equation modelling method in AMOS. The results show that perceived organisational support has significant impact on work engagement; however, workplace incivility does not predict work engagement. Moreover, work engagement is found to be a very strong predictor of creative work involvement. The positive relationship between work engagement and creative work involvement is stronger among participants who reported higher level of creative self-efficacy. The theoretical contribution and directions for future studies are discussed.