The role of service robots in enhancing customer satisfaction in embarrassing contexts
Luan Guo, Liduo Gong, Ziyang Xu, Wei Wang, Ming‐Hsiang Chen
Topics & Concepts
TourismService (business)MarketingBusinessHospitality industryContext (archaeology)HospitalitySoftware deploymentRobotMoodCustomer satisfactionUncanny valleyPsychologyKnowledge managementApplied psychologyPublic relationsComputer scienceSocial psychologyPolitical scienceArtificial intelligenceBiologyPaleontologyLawOperating systemAI in Service InteractionsSocial Robot Interaction and HRIDigital Marketing and Social Media