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ChatGPT: Artificial Intelligence as a Potential Tool for Parents Seeking Information About Autism

Tyler C. McFayden, Stephanie Bristol, Orla C. Putnam, Clare Harrop

2024Cyberpsychology Behavior and Social Networking42 citationsDOIOpen Access PDF

Abstract

Autism Spectrum Disorder has seen a drastic increase in prevalence over the past two decades, along with discourse rife with debates and misinformation. This discourse has primarily taken place online, the main source of information for parents seeking information about autism. One potential tool for navigating information is ChatGPT-4, an artificial intelligence question and answer-style communication program. Although ChatGPT shows great promise, no empirical work has evaluated its viability as a tool for providing information about autism to caregivers. The current study evaluated answers provided by ChatGPT, including basic information about autism, myths/misconceptions, and resources. Our results suggested that ChatGPT was largely correct, concise, and clear, but did not provide much actionable advice, which was further limited by inaccurate references and hyperlinks. The authors conclude that ChatGPT-4 is a viable tool for parents seeking accurate information about autism, with opportunities for improvement in actionability and reference accuracy.

Topics & Concepts

AutismMisinformationPsychologyInformation seekingAutism spectrum disorderComputer scienceDevelopmental psychologyComputer securityInformation retrievalAutism Spectrum Disorder ResearchChild Development and Digital Technology