Litcius/Paper detail

The influence of anthropomorphic appearance of artificial intelligence products on consumer behavior and brand evaluation under different product types

Yaqiong Zhang, Shifu Wang

2023Journal of Retailing and Consumer Services85 citationsDOI

Topics & Concepts

Product (mathematics)Situational ethicsPsychologyProduct typeConsumption (sociology)AdvertisingConsumer behaviourMarketingComputer scienceBusinessSocial psychologyMathematicsSociologyProgramming languageGeometrySocial scienceAI in Service InteractionsDigital Marketing and Social MediaDeath Anxiety and Social Exclusion