Chatbot commerce—How contextual factors affect Chatbot effectiveness
Pei‐Fang Hsu, Tuan Nguyen, Chen‐Ya Wang, Pei‐Ju Huang
Topics & Concepts
ChatbotAffect (linguistics)Task (project management)Context (archaeology)PerceptionComputer scienceMobile commerceE-commerceKnowledge managementHuman–computer interactionWorld Wide WebPsychologyEngineeringCommunicationBiologyNeuroscienceSystems engineeringPaleontologyAI in Service InteractionsTechnology Adoption and User BehaviourDigital Marketing and Social Media