Litcius/Paper detail

Is it the best for barista robots to serve like humans? A multidimensional anthropomorphism perspective

Taejin Kim, One-Ki Daniel Lee, Ju‐Young M. Kang

2022International Journal of Hospitality Management73 citationsDOI

Topics & Concepts

AutonomyVignetteService (business)HospitalityPsychologyPerspective (graphical)RobotApplied psychologySocial psychologyAdvertisingMarketingBusinessComputer scienceTourismArtificial intelligencePolitical scienceLawAI in Service InteractionsSocial Robot Interaction and HRIPsychology of Moral and Emotional Judgment