A systematic review of AI technology-based service encounters: Implications for hospitality and tourism operations
Minglong Li, Dexiang Yin, Hailian Qiu, Billy Bai
Topics & Concepts
HospitalityTourismMarketingHospitality industryService (business)Hospitality management studiesBusinessKnowledge managementService providerPublic relationsComputer sciencePolitical scienceLawAI in Service InteractionsOrganizational and Employee PerformanceDigital Marketing and Social Media