Classification of reviews of e-healthcare services to improve patient satisfaction: Insights from an emerging economy
Nikhil Dhakate, Rohit Joshi
Topics & Concepts
Patient satisfactionHealth careService (business)Coronavirus disease 2019 (COVID-19)PandemicCustomer satisfactionHealth servicesPsychologyMarketingBusinessMedicinePolitical scienceLawInfectious disease (medical specialty)DiseasePopulationEnvironmental healthPathologyPatient Satisfaction in HealthcareCustomer Service Quality and LoyaltyPatient-Provider Communication in Healthcare