Toxic Comment Detection in Online Discussions
Julian Risch, Ralf Krestel
Abstract
Comment sections of online news platforms are an essential space to express opinions and discuss political topics. In contrast to other online posts, news discussions are related to particular news articles, comments refer to each other, and individual conversations emerge. However, the misuse by spammers, haters, and trolls makes costly content moderation necessary. Sentiment analysis can not only support moderation but also help to understand the dynamics of online discussions. A subtask of content moderation is the identification of toxic comments. To this end, we describe the concept of toxicity and characterize its subclasses. Further, we present various deep learning approaches, including datasets and architectures, tailored to sentiment analysis in online discussions. One way to make these approaches more comprehensible and trustworthy is fine-grained instead of binary comment classification. On the downside, more classes require more training data. Therefore, we propose to augment training data by using transfer learning. We discuss real-world applications, such as semi-automated comment moderation and troll detection. Finally, we outline future challenges and current limitations in light of most recent research publications.