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Exploring tourists' experience at private social dining: Dimensionality and satisfaction

Jianwei Qian, Rob Law, Daisy X.F. Fan

2020International Journal of Tourism Research25 citationsDOIOpen Access PDF

Abstract

Abstract Private social dining is a new form of service emerging in culinary tourism. Although its popularity has been increasing worldwide, studies on private social dining, especially its influence on tourism, are limited. The present work aims to explore tourists' experiences using private social dining as a context by constructing the dimensions for tourist experience. A qualitative research method is utilized to analyze reviews from top service providers in three popular destinations. Results confirm seven dimensions of the three types of experience existing in tourists' private social dining experiences, which affect tourist satisfaction. These results lay the foundation for future studies.

Topics & Concepts

TourismPopularityMarketingContext (archaeology)BusinessAdvertisingDestinationsService (business)Qualitative researchPublic relationsPsychologySociologySocial psychologyGeographyPolitical scienceSocial scienceArchaeologyCulinary Culture and TourismDiverse Aspects of Tourism ResearchConsumer Behavior in Brand Consumption and Identification