Emergency care and the patient experience: Using sentiment analysis and topic modeling to understand the impact of the COVID-19 pandemic
Sharon Chekijian, Huan Li, Samah Fodeh
Topics & Concepts
Coronavirus disease 2019 (COVID-19)Pandemic2019-20 coronavirus outbreakSevere acute respiratory syndrome coronavirus 2 (SARS-CoV-2)Sentiment analysisPsychologyMedical emergencyComputer scienceData scienceMedicineVirologyArtificial intelligenceOutbreakInfectious disease (medical specialty)PathologyDiseasePatient Satisfaction in HealthcareMental Health via WritingPatient-Provider Communication in Healthcare