Relational sensitivity in participatory design
Laura M. Gottlieb
Abstract
Relational sensitivity involves attuning to subtle and complex collaborative dynamics and plays an important role in participatory design (PD) processes. PD practitioners, including researchers, designers, and facilitators, need abilities to navigate group dynamics while responsibly considering their own impact on the process. This article focuses on the term 'relational sensitivity' to develop perspectives and a vocabulary for discussing the competence and readiness needed in PD. This knowledge can contribute to design research by addressing the lack of understanding regarding how practitioners are trained in design facilitation and sensitivity to relationships. The article articulates relational sensitivity through the perspectives: sensitivity to self, to intersubjectivity, and to materiality and process. It makes a valuable contribution to the PD field by bringing together and exemplifying concepts and aspects connected to relational sensitivity, as well as applying Wilber's four-quadrant model and Ofman's adapted model in a new research context.