Exploring the Enablers of Digital Transformation in Small and Medium-Sized Enterprises
Sachithra Lokuge, Sophia Xiaoxia Duan
Abstract
Recently, digital transformation has attracted much attention of both academics and practitioners. With the advent of digital technologies, small-and-medium-sized enterprises (SMEs) have the capacity to initiate digital transformation initiatives in a similar fashion as the large-sized organizations. The innate characteristics of digital technologies too favor SMEs in initiating digital transformation initiatives. However, the existing the findings on digital transformation in SMEs are limited and remain fragmented. Considering the important financial contribution SMEs can offer to nations and economies, it is timely and relevant to conduct a profound analysis on digital transformation in SMEs. By conducting a comprehensive review of related literature in information systems, management, and business disciplines, this book chapter aims to understand enablers of the digital transformation process in SMEs. The findings introduce internal and external enablers that lead to the success of digital transformation process in SMEs.