Adoption of Artificial Intelligence Integrated Customer Relationship Management in Organizations for Sustainability
Sheshadri Chatterjee, Ranjan Chaudhuri
2022Palgrave studies in cross-disciplinary business research, in association with EuroMed Academy of Business16 citationsDOI
Topics & Concepts
SustenanceCustomer relationship managementKnowledge managementBusiness intelligenceCustomer intelligenceBusinessContext (archaeology)Process managementComputer scienceService (business)Customer advocacyMarketingService qualityLawBiologyPolitical sciencePaleontologyBlockchain Technology Applications and SecurityTechnology Adoption and User BehaviourBig Data and Business Intelligence