Hospitality as an Organizational Culture
Abraham Pizam
Abstract
This article proposes a new definition of the concept of hospitality organizational culture. It identifies its components/dimensions and suggests a conceptual framework for determining the effect of practicing a hospitality organizational culture in nonhospitality industries such as health care and retail.
Topics & Concepts
HospitalityOrganizational cultureHospitality industryBusinessMarketingSociologyKnowledge managementPublic relationsTourismPolitical scienceComputer scienceLawGlobal Healthcare and Medical Tourism