Responsible AI and employee service innovation behavior: A sequential mediation model of AI self-efficacy and AI crafting
Yong Xu, Peijun Xie, Rana Muhammad Naeem, Intesar Almugren, Zahid Hameed, Shivani Agarwal
Topics & Concepts
MediationService (business)Knowledge managementService innovationStructural equation modelingEmployee engagementTertiary sector of the economyEmployee developmentEmployee researchHuman resource managementArtificial intelligenceOrganizational behaviorPsychologyBusinessEmployee motivationPublic serviceMarketingAI in Service InteractionsEthics and Social Impacts of AIArtificial Intelligence in Healthcare and Education