Fostering Customer Satisfaction and Loyalty in Jordanian Banks: A Digital Approach Through Philanthropic and Environmental Responsibility
Ahmad Kamal Alhawamdeh, Al Montaser Mohammad, Khaled Alshaketheep, Siti Falindah Padlee, Ibrahim Adnan Al-Shamaileh
Topics & Concepts
LoyaltyBusinessLoyalty business modelCustomer satisfactionMarketingBusiness administrationEnvironmental economicsEconomicsService qualityService (business)Organizational and Employee PerformanceOrganizational Leadership and Management StrategiesSocioeconomic Development in MENA