An Empirical Study on Adoption of Artificial Intelligence in Human Resource Management
Soumi Ghosh, Soumi Majumder, Sheng‐Lung Peng
Abstract
The term “artificial intelligence (AI)” refers to a technology that is applied to perform tasks that need the involvement of a certain level of intelligence to be accomplished. The phenomenon of AI also refers to the performance of some specific work based on the application of trained pattern of technology coupled with human endeavors. The phenomenon of AI has been widely studied in the context of several areas or fields. This paper is meant for a comprehensive analysis of the use of AI technique and its impact on performing human resource management (HRM) processes. AI is a new technique that originated from technological advancement in the landscape of information technology (IT). At present, most business organizations in the country and abroad have implemented this technique exclusively for enhancing efficiencies in the performance of employees and achieving organizational goals in different functional areas concerning HRM tasks. The aim of the book was to study and examine the relationship and interaction between AI and HRM functions. In this process, an exhaustive review of literature has been made along with an analysis of various angles, pros, and cons of implementation of this modern technique in HRM functions vis-à-vis traditional methods used. The concluding part and scope of future work are discussed elaborately pointing out and emphasizing the advantages as well as various challenges faced in the process of using and integrating this newer technique into HRM activities.