THE IMPACT OF CUSTOMER RELATIONSHIP MANAGEMENT DIMENSIONS ON SERVICE QUALITY
Jassim Ahmad Al-Gasawneh, Marhana Mohamed Anuar, Zdzisława Dacko-Pikiewicz, Jumadil Saputra
Topics & Concepts
Service qualityBusinessProcess managementQuality (philosophy)Service (business)Operations managementMarketingEconomicsEpistemologyPhilosophyOrganizational and Employee Performance