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Virtual agents and flow experience: An empirical examination of AI-powered chatbots

Abdullah M. Baabdullah, Ali Abdallah Alalwan, Raed Algharabat, Bhimaraya Metri, Nripendra P. Rana

2022Technological Forecasting and Social Change158 citationsDOIOpen Access PDF

Topics & Concepts

ChatbotInteractivityReadabilityComputer scienceTransparency (behavior)PersonalizationPaceConceptual modelEmpirical researchQuality (philosophy)Human–computer interactionMultimediaWorld Wide WebComputer securityDatabaseEpistemologyProgramming languagePhilosophyGeodesyGeographyAI in Service InteractionsTechnology Adoption and User BehaviourDigital Marketing and Social Media
Virtual agents and flow experience: An empirical examination of AI-powered chatbots | Litcius