Finding the sweet spot: a qualitative study exploring patients’ acceptability of chatbots in genetic service delivery

Stephanie Luca, Marc Clausen, Angela Shaw, Whiwon Lee, Suvetha Krishnapillai, Ella Adi-Wauran, Hanna Faghfoury, Gregory Costain, Rebekah Jobling, Melyssa Aronson, Eriskay Liston, Josh Silver, Cheryl Shuman, Lauren Chad, Robin Z. Hayeems, Yvonne Bombard, the Genetics Navigator Study Team, François P. Bernier, Michael Brudno, June Carroll, Ronald D. Cohn, Irfan A. Dhalla, Jan M. Friedman, Stacy Hewson, Trevor Jamieson, Rita Kodida, Anne‐Marie Laberge, Jordan Lerner‐Ellis, Muhammad Mamdani, Christian R. Marshall, Matthew Osmond, Quỳnh Phạm, Emma Reble, Frank Rudzicz, Emily Seto, Serena Shastri-Estrada, Maureen Smith, Kevin E. Thorpe, Wendy J. Ungar