Ensuring Quality in the Era of Virtual Care
Kurt R. Herzer, Peter J. Pronovost
Abstract
This Viewpoint discusses residual questions about virtual health care as a substitute for in-person visits during the COVID-19 pandemic and proposes principles of safety, effectiveness, efficiency, patient-centeredness, and equitability to guide the growth of telehealth care in the future.
Topics & Concepts
MedicineTelehealthPandemicQuality (philosophy)Coronavirus disease 2019 (COVID-19)Health care2019-20 coronavirus outbreakTelemedicinePatient safetyNursingMedical emergencyEconomic growthDiseaseVirologyInfectious disease (medical specialty)OutbreakPathologyEpistemologyPhilosophyEconomicsTelemedicine and Telehealth ImplementationPatient Satisfaction in HealthcareCOVID-19 and healthcare impacts