Litcius/Paper detail

Inducing consumers’ self-disclosure through the fit between Chatbot’s interaction styles and regulatory focus

Sunhwa Choi, Jieru Zhou

2023Journal of Business Research47 citationsDOI

Topics & Concepts

ChatbotRegulatory focus theorySelf-disclosurePromotion (chess)BusinessMarketingPsychologyAdvertisingMechanism (biology)Social psychologyWorld Wide WebComputer scienceEpistemologyPhilosophyLawCreativityPoliticsPolitical scienceAI in Service InteractionsDigital Marketing and Social MediaDeath Anxiety and Social Exclusion
Inducing consumers’ self-disclosure through the fit between Chatbot’s interaction styles and regulatory focus | Litcius