Litcius/Paper detail

Detection of potential customers’ empathy behavior towards customers' reviews

Md Shamim Hossain, Mst Farjana Rahman

2021Journal of Retailing and Consumer Services84 citationsDOI

Topics & Concepts

LexiconEmpathyStimulus (psychology)Consumer behaviourPsychologyComputer scienceMarketingBusinessCognitive psychologyArtificial intelligenceSocial psychologySentiment Analysis and Opinion MiningDigital Marketing and Social MediaHumor Studies and Applications
Detection of potential customers’ empathy behavior towards customers' reviews | Litcius