Check-in at the Robo-desk: Effects of automated social presence on social cognition and service implications
Vignesh Yoganathan, Victoria‐Sophie Osburg, Werner H. Kunz, Waldemar Toporowski
Topics & Concepts
Competence (human resources)Uncanny valleyPerceptionPsychologyHumanoid robotService qualityMarketingService (business)CognitionApplied psychologyHospitalityHospitality industrySocial competenceHuman servicesQuality (philosophy)DeskBusinessSocial psychologyRobotComputer scienceSocial changeEconomicsTourismArtificial intelligenceNeurosciencePhilosophyLawEpistemologyOperating systemEconomic growthPolitical scienceAI in Service InteractionsDigital Marketing and Social MediaSharing Economy and Platforms