Empirical research on the blockchain adoption – based on TAM
Na Liu, Zuoliang Ye
Abstract
Among the modern digital technologies that are reshaping many aspects of our society, blockchain is one of the most innovative, and this cutting-edge technology has drawn a great deal of public attention. However, little research is available on the actual effect of trust, which is a key core attraction for the blockchain technology. Furthermore, few studies have investigated the relationship between trust and user acceptance. In this paper, we develop a research model based on the technology acceptance model (TAM) and the core features of blockchain technology, and we conduct an empirical study. We collect 254 questionnaires about blockchain applications and analyse the responses with SmartPLS3.0. The results show that constructs such as trust and information quality have positive effects on the users’ behavioural intentions, except in terms of output quality. The findings have both theoretical significance and empirical insights, which will be helpful for the further development of blockchain theory while guiding the operation of relevant enterprises.