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A maturity model for DevOps

Daniel Teixeira, Rúben Pereira, Telmo Antonio Henriques, Miguel Mira da Silva, N.A. Jo�ã, Jo�ão Faustino, Miguel Mira da Silva

2020International Journal of Agile Systems and Management23 citationsDOIOpen Access PDF

Abstract

Nowadays, businesses aim to respond to customer needs at unprecedented speed. Thus, many companies are rushing to the DevOps movement. DevOps is the combination of Development and Operations and a new way of thinking in the software engineering domain. However, no common understanding of what it means has yet been achieved. Also, no adoption models or fine-grained maturity models to assist DevOps maturation and implementation were identified. Therefore, this research attempt to fill these gaps. A systematic literature review is performed to identify the determining factors contributing to the implementation of DevOps, including the main capabilities and areas with which it evolves. Then, two sets of interviews with DevOps experts were performed and their experience used to build the DevOps Maturity Model. The DevOps maturity model was then developed grounded on scientific and professional viewpoints. Once developed the Maturity Model was demonstrated in a real organisation.

Topics & Concepts

DevOpsCapability Maturity ModelViewpointsMaturity (psychological)Service Integration Maturity ModelProcess managementComputer scienceEngineeringKnowledge managementEngineering managementSystems engineeringSoftware engineeringSoftwareSoftware deploymentPolitical scienceLawProgramming languageVisual artsArtSoftware Engineering Techniques and PracticesTechnology Assessment and ManagementSoftware System Performance and Reliability
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