DIGITIZATION, DIGITALIZATION AND DIGITAL TRANSFORMATION OF PUBLIC ADMINISTRATION IN UKRAINE

Abstract

Background . The issue of digital changes in public administration seems particularly relevant and important, as Ukraine is actively developing in the digital sphere, while increasing its defense capabilities, optimizing the provision of public services and improving the quality of public administration with the help of advanced technologies. Digital processes are a key area of development for modern Ukraine, which is important both during the war and for Ukraine's post-war recovery. They can help us attract investment, create competitive products (including public administration), and enhance the country's image. Methods . To achieve the goal, the study used a number of general scientific and special scientific methods, in particular, abstract and logical methods for analyzing sources and drawing conclusions; the organic search method was used to analyze materials in scientific databases; the dialectical method was used to clarify the essence of the main digital concepts; classification and grouping methods made it possible to identify the general and specific features of each digital term separately. Results . Digitization, digitalization, and digital transformation of public administration in Ukraine are digital processes aimed at introducing information technologies and digital tools to improve the efficiency, transparency and accessibility of public administration. Often, digitization and digitalization are interrelated and interdependent processes within the framework of digital transformation. Digitization creates a digital foundation, and digitalization uses this foundation to further transform business processes and other aspects of operations, forming a transition to the global process of digital transformation. Conclusions . To ensure a clear understanding and proper use of digital terminology in public administration, it is important to have accurate English equivalents, as well as to create adapted Ukrainian terms that precisely reflect the essence of the concepts. Thus, in particular, regulatory frameworks and standardization of definitions are fundamental steps for the successful digital transformation of public administration in Ukraine. This will avoid misunderstandings and conflicts between stakeholders, help ensure a common understanding, and facilitate effective communication in the international and national contexts. A clear theoretical delineation of digital public administration processes will help to better understand their goals and methods of implementation, optimize planning and resource allocation, and define specific objectives and success metrics.

Topics & Concepts