Breaking Alert Fatigue: AI-Assisted SIEM Framework for Effective Incident Response
Tao Ban, Takeshi Takahashi, Samuel Ndichu, Daisuke Inoue
Abstract
Contemporary security information and event management (SIEM) solutions struggle to identify critical security incidents effectively due to the overwhelming number of false alerts generated by disparate security products, which results in significant alert fatigue and hinders effective incident response. To overcome this challenge, we propose a next-generation SIEM framework that integrates security orchestration automation and response capabilities and utilizes a divide-and-conquer strategy to mitigate the impact of low-quality IDS alerts. The proposed framework leverages advanced machine learning and data visualization tools—including a cost-sensitive learning method and an event segmenting algorithm—to filter and correlate alerts plus an augmented visualization tool to expedite the triage process. The proposed framework was evaluated experimentally on a dataset collected from a real-world enterprise network, and we report highly convincing results. The alert screening scheme demonstrates significant potential for real-world security operations. We believe that our findings will contributing to the development of a next-generation SIEM system that effectively addresses alert fatigue and lays the foundation for future research in this field.