Exploring users' adoption intentions of intelligent virtual assistants in financial services: An anthropomorphic perspectives and socio-psychological perspectives
Bhanu Priya, Vivek Sharma
Topics & Concepts
ChatbotPsychologyFinancial servicesAnimacyContext (archaeology)Service (business)Customer serviceKnowledge managementSocial psychologyApplied psychologyMarketingComputer scienceFinanceBusinessCognitive psychologyWorld Wide WebBiologyPaleontologyAI in Service InteractionsDigital Marketing and Social MediaSharing Economy and Platforms