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The Effect of Social Media on Improving the Recruitment Process: Regional Commercial Banks' Employee Engagement as a Mediator

Younes Megdadi, Mahmoud Hussien Abu Jumaa, Mahmoud Alghizzawi, Zaid Megdad, Dina Tahat, Khalaf Tahat, Mohammed Habes

202330 citationsDOI

Abstract

By using employee participation as a moderating variable in Jordanian businesses, the current study sought to study the effects of social media and its various dimensions on improving the recruitment process along its sub-elements. The descriptive analytical method was used, with the sample including 12 Jordanian commercial banks; a subsequent comprehensive sample survey method was used, covering a total of 410 workers. For statistical analysis and testing of the hypotheses of the study, the research used SPSS software. The results of the research showed that there is a positive impact of employee participation through social media on improving the recruitment process in Jordanian commercial banks. Accordingly, the study helps more social networks to adapt and access local and global labor markets and to distribute relevant skills and competencies.

Topics & Concepts

Social mediaSample (material)Process (computing)BusinessModerationDescriptive statisticsDescriptive researchKnowledge managementMarketingPsychologyComputer scienceSociologyStatisticsChemistryWorld Wide WebSocial scienceChromatographySocial psychologyMathematicsOperating systemOrganizational and Employee PerformanceSocioeconomic Development in MENA