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Health-Promoting Leadership and Leaders’ Listening Skills Have an Impact on the Employees’ Job Satisfaction and Turnover Intention

Anita Bregenzer, Borut Milfelner, Simona Šarotar Žižek, Paul Jiménez

2020International Journal of Business Communication28 citationsDOIOpen Access PDF

Abstract

The topic of health-promoting leadership has often been investigated on its impact on health outcomes. However, it is still unclear if healthpromoting leadership has an impact on other well-being parameters at work besides health. Another leadership behavior, the leaders’ listening skills, can benefit well-being parameters at the workplace, such as job satisfaction, which in turn lowers turnover intention. In the present study, we investigate the relationship between health-promoting leadership, the leaders’ listening skills, job satisfaction, and turnover intention to get a clearer picture about the effects of different leadership behaviors on the employees’ well-being. The results of an online-study with 354 Austrian and Slovenian workers showed that both types of leadership behaviors had a direct effect on the employees’ job satisfaction and an indirect effect on turnover intention through job satisfaction. Listening was found to have a stronger direct impact on job satisfaction. The findings indicate that both leadership behaviors are able to support well-being at the workplace.

Topics & Concepts

Job satisfactionActive listeningPsychologyTurnover intentionLeadership styleSocial psychologyApplied psychologyPublic relationsPolitical scienceCommunicationHealth and Wellbeing ResearchWorkplace Health and Well-beingBehavioral Health and Interventions
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