Improving the quality level in the automotive industry
Andrzej Pacana, Karolina Czerwińska
Abstract
Abstract Currently, effective quality management of manufactured products is a factor determining the development of manufacturing companies. However, the identification of the source of non-compliance and the analysis of its causes are sometimes underestimated and are not followed by appropriate methodologies. The study aimed to streamline and improve the production process of aluminium pistons for passenger cars by solving the problem related to a significant number of non-compliant products. The analysis of types of nonconformities identified through penetration testing was performed. The use of histogram, brainstorming session and Pareto-Lorenz diagram was proposed, which allowed identifying the causes of the problem. The presented solution shows the practical effectiveness of a sequence of selected instruments to solve production problems. The proposed sequence of methods can be implied in other qualitative analyses in different companies.