Understanding service robot adoption and resistance from a service provider perspective
Yohan Cho, Gyu Hyun Kwon
Topics & Concepts
Perspective (graphical)Service providerBusinessService (business)Resistance (ecology)Process managementService designService delivery frameworkKnowledge managementMarketingComputer scienceArtificial intelligenceEcologyBiologyAI in Service InteractionsService and Product InnovationInnovation and Socioeconomic Development