Is non-intervention feasible? How laissez-faire leadership moderates the relationship between AI usage and service employee empathetic creativity
Jiafa Luo, Xinyan Mu, Qianyou Zhang
Topics & Concepts
CreativityPsychologyIntervention (counseling)Service (business)Laissez-faireBusinessSocial psychologyMarketingEconomicsMarket economyPsychiatryAI in Service InteractionsJob Satisfaction and Organizational BehaviorCyberloafing and Workplace Behavior