“I was so scared I quit”: Uncanny valley effects of robots’ human-likeness on employee fear and industry turnover intentions
Cass Shum, Hyun Jeong Kim, Jennifer R. Calhoun, Eka Dıraksa Putra
Topics & Concepts
Uncanny valleyPsychologyTurnover intentionTurnoverTourismSocial psychologyBusinessMarketingPublic relationsJob satisfactionEconomicsManagementPerceptionPolitical scienceNeuroscienceLawAI in Service InteractionsSocial Robot Interaction and HRICyberloafing and Workplace Behavior