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Advice by Algorithms: Dual Dimensions of Trust in AI Financial Service Adoption

Chia‐Yang Chang, Sung-Jun Park, Minh Cong Dinh

2025Journal of Retailing and Consumer Services7 citationsDOI

Topics & Concepts

Dual (grammatical number)Financial servicesSalientAdvice (programming)TrustworthinessKey (lock)BusinessService (business)Structural equation modelingFoundation (evidence)Social cognitive theoryMarketingCognitionFinancial transactionKnowledge managementConsumer behaviourPublic relationsBehavioral economicsUnderpinningFinanceDual process theory (moral psychology)Observational learningPerceptionPsychologySocial influenceService providerFinTechBlockchain Technology Applications and SecurityFinTech, Crowdfunding, Digital FinanceTechnology Adoption and User Behaviour
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