The effect of knowledge management on competitive advantage and business performance: A study of silver craft SMEs
Putu Yudy Wijaya, Ni Nyoman Reni Suasih
Abstract
Objective: The objective of this article is to analyse the effect of knowledge management on the performance of silver craft SMEs through competitive advantage as a mediator. This study also explores the dimensions and indicators of each latent variable: knowledge management, competitive advantage, and business performance.
Topics & Concepts
CraftBusinessCompetitive advantageIndustrial organizationKnowledge managementOperations managementMarketingComputer scienceEconomicsGeographyArchaeologyOrganizational and Employee PerformanceIntellectual Capital and Performance AnalysisKnowledge Management and Sharing