Litcius/Paper detail

What do hotel employees think about service robots? A qualitative study in Turkey

Ahmet Vatan, Seden Doğan

2020Tourism Management Perspectives144 citationsDOI

Topics & Concepts

Service (business)RobotThematic analysisTurkishBusinessMarketingPerceptionHotel industryAdvertisingQualitative researchPublic relationsPsychologyTourismComputer scienceSociologyArtificial intelligencePolitical sciencePhilosophyLawLinguisticsNeuroscienceSocial scienceAI in Service InteractionsSocial Robot Interaction and HRIInnovation and Socioeconomic Development
What do hotel employees think about service robots? A qualitative study in Turkey | Litcius