When robot appearance and service style interact to influence customers’ willingness to pay: The mediating role of perceived restaurant quality
Stephanie Hui‐Wen Chuah, Joaquim Dias Soeiro
Topics & Concepts
Willingness to payBusinessService qualityMarketingQuality (philosophy)Service (business)Style (visual arts)AdvertisingPsychologyHospitality industryTourismEconomicsMicroeconomicsGeographyPhilosophyEpistemologyArchaeologyAI in Service InteractionsSocial Robot Interaction and HRIDigital Marketing and Social Media