Designing an age-friendly conversational AI agent for mobile banking: the effects of voice modality and lip movement
Doha Kim, Hayeon Song
Topics & Concepts
Modality (human–computer interaction)UsabilityMobile bankingCompetence (human resources)PsychologyMediationMovement (music)Applied psychologyComputer scienceBusinessSocial psychologyHuman–computer interactionMarketingPolitical scienceAestheticsPhilosophyLawAI in Service InteractionsTechnology Use by Older AdultsTechnology Adoption and User Behaviour