Quiet Quitting in Public Institutions: A Descriptive Content Analysis
Dilek Esen
Abstract
The study discussed quiet quitting (QQ) in the context of the public institutions. In this context, it has been investigated that the definition of QQ in the public institutions, individual and organizational factors contributing to QQ, the importance of managers in QQ, the consequences of Quiet Quitting Behavior (QQB), and the effects of the pandemic. The data were obtained through in-depth interviews conducted with 13 voluntary participants working in public institutions. Maxqda Program was used for analysing the data. According to the results, it was concluded that QQB can be more prevalent among individuals with longer tenure and older age in public institutions. In public institutions, QQ was expressed through the concepts of "System Problem and Desperation", "Attitude", "To be Offended" and "Passive Aggression-Emotional Dissatisfaction". The most intense emotions felt by those experiencing the QQ process were devalued, unhappiness, and desperation. The primary organizational reasons for QQB were found to be lack of motivation and recognition.