Measuring consumer-perceived humanness of online organizational agents
Lincoln Lu, Casey J. McDonald, Tom Kelleher, Susanna Lee, Yoo Jin Chung, Sophia Mueller, Marc Vielledent, Cen April Yue
Topics & Concepts
OperationalizationPsychologySocial psychologyEpistemologyPhilosophyAI in Service InteractionsDigital Marketing and Social MediaDeath Anxiety and Social Exclusion