Preference for robot service or human service in hotels? Impacts of the COVID-19 pandemic
Seongseop Kim, Jungkeun Kim, Frank Badu‐Baiden, Marilyn Giroux, Youngjoon Choi
Topics & Concepts
PreferencePandemicTourismCoronavirus disease 2019 (COVID-19)BusinessService (business)SalientService robotMarketingRobotPsychologyGeographyComputer scienceMedicineEconomicsArtificial intelligenceArchaeologyPathologyDiseaseMicroeconomicsInfectious disease (medical specialty)AI in Service InteractionsCOVID-19 Pandemic ImpactsDigital Marketing and Social Media