Language matters: humanizing service robots through the use of language during the COVID-19 pandemic
Smriti Kumar, Elizabeth G. Miller, Martin Mende, Maura L. Scott
Topics & Concepts
PandemicCoronavirus disease 2019 (COVID-19)Service (business)Computer science2019-20 coronavirus outbreakSevere acute respiratory syndrome coronavirus 2 (SARS-CoV-2)BusinessVirologyMedicineMarketingInfectious disease (medical specialty)OutbreakPathologyDiseaseAI in Service InteractionsSocial Robot Interaction and HRIArtificial Intelligence in Healthcare and Education