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Employees’ perception of robots and robot-induced unemployment in hospitality industry under COVID-19 pandemic

M. Omar Parvez, Ali Öztüren, Cihan Çobanoğlu, Hüseyin Araslı, Kayode Kolawole Eluwole

2022International Journal of Hospitality Management99 citationsDOIOpen Access PDF

Topics & Concepts

Service (business)Service robotHospitalityHospitality industryPerceptionRobotBusinessUnemploymentMarketingPandemicPublic relationsKnowledge managementCoronavirus disease 2019 (COVID-19)Computer sciencePsychologyTourismEconomicsArtificial intelligencePolitical scienceEconomic growthLawNeuroscienceDiseaseMedicineInfectious disease (medical specialty)PathologyAI in Service InteractionsCOVID-19 Pandemic ImpactsBlockchain Technology Applications and Security
Employees’ perception of robots and robot-induced unemployment in hospitality industry under COVID-19 pandemic | Litcius