Litcius/Paper detail

Sentiment analysis of public services for smart society: Literature review and future research directions

Sanjeev Verma

2022Government Information Quarterly132 citationsDOI

Topics & Concepts

Sentiment analysisThematic analysisComputer scienceSmart cityData scienceContent analysisSemantic analysis (machine learning)Transparency (behavior)Knowledge managementSemantics (computer science)Corporate governanceInternet of ThingsWorld Wide WebBusinessSociologyQualitative researchArtificial intelligenceComputer securitySocial scienceFinanceProgramming languageSentiment Analysis and Opinion MiningDigital Marketing and Social MediaBlockchain Technology Applications and Security